Privacy Notice.
Privacy Agreement: Richmond, The American International University in London
This policy sets out the basis by which Richmond, The American International University in London (we / our / us or Richmond) processes and shares any personal data we collect from your use of this engagement platform. By visiting our site, you are accepting and consenting to the practices described in this policy
Richmond University operates its own privacy policy for students, employees and alumni which is available to view at www.richmond.ac.uk.
For the purpose of the Data Protection Act (DPA), the data controller is Richmond The American International University in London Inc, of Queens Road, Richmond, Surrey TW10 6JP. Richmond is registered on the UK Data Protection Register with numberZ4646388.
Why we collect your data
We collect your personal data in order to keep you abreast of developments at the University, invite you to events and activities hosted by the Office of Alumni Affairs and to correspond with you about fundraising and development activities. If you email or call us or complete a profile update form to register or update your details as an alumni or supporter, you will be sharing the personal information that you provide to us. Where you make a donation to us through our website, this may include your bank details. From the point at which you submit any data into our web-based forms, our Privacy Policy (see above) applies.
If you contact us, we may keep a record of that correspondence.
What we do with your data
We may use the information we collect from you to:
- Provide you with the information that you have requested from us
- Put you in touch with a member of our staff to discuss matters that you have asked us to contact you about (for example a transcript request or a diploma replacement);
Process a donation;
- Send you further information about our university or our collaborating organisations which we think may be of interest to you, but we will always give you the option to opt-out of receiving any future email
- Deal with any correspondence, concerns or enquiries you have raised;
- Help us improve our services, for example by acting on any information you have provided to us;
- Notify you about changes to our website;
- Ensure that content from our website is presented in the most effective manner for you and for your computer; and
- Keep our website safe and secure.
Third party data disclosure
If you contact us via our Website, your personal data will be shared with relevant members of our staff for the purposes set out in section 2 above. We may also disclose your personal data to collaborating organisations that provide teaching, assessment or student services in partnership with Richmond for the programme you have expressed an interest in. This could include Richmond International Academic and Soccer Academy (RIASA) and the American Institute for Foreign Study (AIFS).
We may from time to time appoint service providers, for example of IT services, to provide services to us. These include third parties who provide payment processing services in relation to any donations made through the website. We may also use analytics and search engine providers to assist us in the improvement and optimisation of our Website. This may involve disclosing your personal data to them to enable it to be processed for a purpose which is consistent with this privacy policy.
We may disclose your information to the government or law enforcement agencies in connection with the investigation of unlawful activities.
International data transfers
The information that we collect from you may be transferred to, processed and stored at, a destination outside the European Economic Area (EEA). Richmond does not operate as a university in the United States of America, but your information may be sent to its offices in Boston. We may also transfer your information to any of our service providers or collaborating organisations who operate outside the EEA (e.g. to RIASA and AIFS). By submitting your information to us, you agree to this transfer, processing or storing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.
Access your information
The DPA gives you the right to access information held about you. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Your consent
By using our Website and submitting your information to us, you consent to our use of that information as set out in this policy. If you provide us with sensitive personal data (for example, if you provide comments to us that include details of your racial or ethnic origin, your state of health etc.), you expressly consent to us using that data for the purpose you have given in that correspondence.
Cookies
Cookies are small data files, applied by the majority of websites, which transfer text-only information to the hard drive of your computer. They relate to a specific site and can be used to enhance that site’s functionality and your interaction with it; they may also be used for usage tracking, research, targeting etc.
